Table of contents

• How do we obtain your personal data?
  What personal data do we collect and why?
  How do we process your personal data when we send information about our products and special offers to your email address?
  Why and how do we use cookies?
  Who do we disclose your personal data to?
  How do we protect your personal data?
  What are your rights?
  How can you ask for help?

How do we obtain your personal data?

We collect your personal data in the following ways:

When you use or enter information on our website;
You make a purchase on our website;
How do we protect your personal data?
You contact us by phone;
You make a complaint to us.

What personal data do we collect about you and why?

Processing situations

Our online offers serve to provide information about our company and our services, to conclude or enter into contractual relationships, and to communicate and interact with our customers and stakeholders.

We also process personal data for the above purposes. The scope and legal basis of the data processing depends on the services requested by the user, the configuration of the browser in question and the amount of consent provided.

Google Tag Manager

Our website uses Google Tag Manager, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Tag Manager is used to manage tracking tools and other services, so-called website tags. Google Tag Manager does not need to use cookies.

The legal basis is Article 6(2) of Regulation (EC) No 6/2008. 1(1)(f) GDPR based on our legitimate interest to integrate and manage multiple tags on our website in a simple way.

More information can be found here.

Criteo

In the context of shared responsibility within the meaning of Article 26 GDPR, we use the services provided by Criteo SA, 32 Rue Blanche, 75009 Paris, France ("Criteo") to collect information about user behaviour (such as products you have viewed, added to your shopping basket or purchased) in a purely anonymous way in order to improve our advertising offer. As part of our contract with Criteo, we determine the scope of the relevant advertising campaign. Criteo is then responsible for implementing this advertising campaign, including deciding which ads will be delivered where.

For more information, please refer to the privacy notice that applies to YouTube.

Audience selection/advertising cookies

In order to improve our website and our offers to you as a customer, we collect statistical data about the use of the website. In the case of a purchase, information about your purchase will also be shared with the advertising networks you have clicked on in the last 45 days. By allowing us to track this, we can reduce costs and improve our products for you as a customer.

Adtraction

Adtraction AB, company identification number 556722-5064, Linnégatan 89A, 115 23, Stockholm, Sweden.

Propelbon 

Propelbon S L, Calle Antonio María Manrique, 3 35011 Las Palmas de Gran Canaria 

CJ Affiliate 

Epsilon International UK Ltd (03610044), kuras juridiskā adrese ir 1st Floor 2 Television Centre, 101 Wood Lane, London, Anglija. 

Patner-ads 

Partner-ads ApS | Ekenaesvej 26 | 2850 Naerum, Dānija 

Online presence on social networks

We maintain an online presence on social networks to, among other things, communicate with customers and stakeholders and provide information about our products and services.

The relevant social networks generally process user data for market research and advertising purposes. This enables the creation of usage profiles based on users' interests. For this purpose, cookies and other identifiers are stored on users' computers. These usage profiles are then used as a basis for the placement of advertisements, for example on social networks as well as on third-party websites. As part of our online presence activities, we may have access to information such as statistics provided by social networks about the use of our online presence. These statistics are aggregated and may include, in particular, demographic information and data about interactions with our online presences and the posts and content distributed therein. Further details and links to the social media data to which we have access as the operator of the online presence can be found in the list below.

The legal basis for processing is Article 6(1) of Regulation (EC) No 6/2009. 1(1)(f) on the basis of our legitimate interest to inform and communicate effectively with users or Article 1(1)(f) GDPR on the basis of our legitimate interest to inform and communicate effectively with users. 6. p. 1(1)(b) GDPR to maintain contact and keep our customers informed and to conduct pre-contractual activities with prospective customers and stakeholders.

For the legal basis of data processing carried out by social networks under their own responsibility, please refer to the data protection information of the respective social network. The links below will also provide you with further information on the processing of the data concerned and the possibilities to object.

We would like to point out that the most effective way to address privacy concerns is to contact the social network provider, as only it has access to the data and can take direct action.

Below is a list of the social networks where we are represented online:

We do not verify your identity and therefore assume that the individual who has registered as a user of the website or received goods is you or a person authorised to transfer your personal data to us on your behalf. Our information management procedures are based on the email address used to make the purchase and include the following personal data.

How do we process your personal data when we send information about our products and special offers to your email address?

We use your personal data to provide you with the best possible user experience. We want to make sure that the information we send to you is tailored to the choices you make. If you have expressed an interest in our products or services, it is possible that you will receive an email from us informing you about similar products. You may also see advertising material we have placed on social media platforms as part of personalised advertising.

For marketing purposes, we collect and process the following contact details:
These cookies are placed on your device to provide you with the services available on our website and to improve the functionality of the website (for example, to improve page load speed). We use the information we collect for internal operational purposes such as preventing spam and abuse, enforcing content license restrictions, determining preferred language and improving service delivery.

Legal basis for processing

a) Our legitimate interests

On the basis of previous transactions with a customer, it is not always necessary to request consent to process data again after being offered the opportunity to withdraw the consent previously provided. This exception to the data processing rules is known as a "soft opt-in" and applies to customers with whom you have previously transacted. The basis for this is our legitimate interest in maintaining relationships with individuals who have clearly expressed an interest in one of our products or services. If you are an existing customer of ours, we may send you information materials about our products and services that are relevant to your interests. It is in our legitimate interest to keep you informed of our latest offers, products or services that may be of interest to you. For this purpose, we will only use contact information that we have obtained from you as part of our existing cooperation.

b) Consent

 If we have not previously communicated with each other or if the communication has been insufficient to serve our legitimate interests, we will ask for your consent before sending you information material by electronic means. We will also ask you to confirm your consent to the display of direct advertising on the social media platforms and Google services you use.

4. Why and how do we use cookies?

Cookies are small text files that are sent from the automarket.lv web server to your browser when you visit our website. Cookies do not pose a risk to your device and can be saved or rejected depending on your browser settings.

4.1 Functional and performance cookies

These cookies are placed on your device to provide you with the services available on our website and to improve the functionality of the website (for example, to improve page load speed). We use the information we collect for internal operational purposes such as preventing spam and abuse, enforcing content license restrictions, determining preferred language and improving the service.

If you reject the use of these types of cookies, we cannot guarantee that you will have access to all the features available on our website.

4.2 Digital experience optimisation cookies

These cookies collect information about the way in which visitors to automarket.lv use the website. This enables us to continuously improve the quality and content of the website and to track the effectiveness of third party websites that provide us with marketing and other services.

In addition, this type of cookie, if enabled, allows the server to recognise your device when you return to our website and to create anonymous user profiles. Please note that these profiles do not contain your personal data. By using this technology, we can simplify and optimise your digital experience when using our website and allow you to benefit from personalised content and offers tailored to your needs.

If you reject these types of cookies, you will not be able to use the content tailored to you and unblock special offers tailored to you by analysing your activities during your use of our website. Also, you will lose the possibility to use certain website features (e.g. save for later, stay logged in) in case you were redirected to automarket.lv from another portal.

4.3 Targeting/advertising cookies

These cookies are used to show you our advertising when you visit other websites. These cookies are placed on our website on our behalf and with our permission using third party advertising tools. Third party cookies may also collect data outside of our website. Third party cookies may change depending on your location or device without prior notice.

4.4. List of cookies

4.5 How can you manage cookies?

If you wish to manage or disable cookies, you can do so by setting your browser to a mode that rejects certain or all types of cookies, or by adjusting the cookie settings below. Please note that if you choose to reject all or certain types of cookies, we will still need to place cookies in your device's browser. This cookie is placed by automarket.lv and has one of the following names: 'optout-experience' or 'optout-advertising'. It disables the collection of data on a specific device or browser. If you use several devices and browsers, we ask you to adjust the cookie settings everywhere. This cookie may not be deleted as long as you object to the collection of data.

Who do we disclose your personal data to?

We have introduced various tools and services to facilitate our collaboration and speed up our communication. For this reason, we disclose your personal data to providers of communication, marketing services and IT support. For example, OSS helps us record telephone calls so that you can place an order or request a warranty exchange over the phone. We also disclose your personal data to data analytics companies whose information helps us to improve the quality of our website.

We also process Facebook Inc. and Google Inc. cookies, if you consent to their use.

How do we protect your personal data?

We take physical, technical and administrative safeguards to protect the confidentiality of the personal data and identifiable information you provide. We regularly test and improve our security technology. We restrict access to your personal information to employees who need to know that information to provide services to you. We regularly train our employees on the importance of the confidentiality of personal information and the importance of keeping your information confidential. Personal data is stored and transmitted in encrypted form on our systems. We use high availability solutions to ensure the availability of your data. If we suspect that your personal data has been lost and that third parties have gained access to it, we will inform you immediately.

What are your rights?

We process your personal data; you have the right to know what we do with it and how and, in certain cases, to request that we process it less. You have the following rights:

access to your personal data (to receive the personal data we hold about you, to find out the purpose and basis of processing)
withdraw your consent to data processing (opt-out of newsletters and cookies)
make corrections (make changes to your contact details)
restrict the processing of personal data (ask us not to use certain information about you)
data portability (to receive information about yourself that you have provided to us in TXT format)
to be forgotten (to have information about yourself deleted from our databases if we are not obliged to continue to hold that personal data)
object to the processing of your personal data.
Our activities in the field of personal data protection are supervised by the State Data Inspectorate. Please contact us before contacting them for advice or with a complaint to resolve any misunderstanding as soon as possible.

How can you ask for help?

We are working hard to ensure the protection of personal data and the transparency of the processing of personal data. However, if you have any problems or questions about the processing of your personal data, please do not hesitate to contact us. We will answer your questions about the use of your personal data on Automarket.lv. You can contact us by sending an e-mail to market@inbox.lv. Please describe your question in as much detail as possible.