1. General agreement / Distance agreement
GARTESS Ltd, registration No LV40103922019, registered office at Marsa gatve 6 - 1, Riga, LV-1082, hereinafter - GARTESS, provides the content available on Automarket.lv, hereinafter - Website, and sells goods in accordance with the terms and conditions, delivery terms, return terms, other terms and conditions and operating policy set out on the Website, collectively referred to as the Terms. By making a purchase on the Website, the Customer acknowledges that he/she has read the Terms, understands them and agrees to be bound by them without limitation or qualification.
1.2 If the Customer, as a consumer, purchases goods offered on the Automarket.lv Website via the Internet, then such mutual agreement shall be considered a distance contract in accordance with the Consumer Rights Protection Law, Regulation No 255 of the Cabinet of Ministers of the Republic of Latvia "Regulations on Distance Contract" and related external regulatory enactments.
1.3 If the customer who has ordered and purchased the product on the Website does not have legal capacity and/or legal capacity, the legal representative (parent or guardian) of that person shall be responsible for the order and payment of the product. In the aforementioned case, the order cannot be cancelled and the purchase price will not be refunded.
1.4 By registering on the Website, the Customer creates an account through which the Distance Contract can be concluded. The distance contract for the purchase of the goods shall be deemed to be concluded upon payment for the goods.
2. Privacy
For information on how Automarket.lv processes your personal data, please visit the Privacy Policy section of the Website.3. Purpose of the website
The website is created and maintained by Automarket.lv. The Website is designed to allow customers to become familiar with the goods sold by Automarket.lv and to ensure their purchase, as well as to ensure effective communication with Automarket.lv regarding the selection and purchase of goods offered on the Website.4. Intellectual property
4.1.
All information available on the Website, including but not limited to trademarks, logos, text, images, sound recordings, videos, their compilation and layout, hereinafter - Content, is the property of Automarket.lv or its partners and is protected by the laws and regulations binding in the Republic of Latvia. The use of the Content in a manner that could infringe the intellectual property rights of Automarket.lv or its partners is prohibited.
4.2. Reproduction or republication of the Website Content in whole or in part is prohibited.
5. Goods
5.1 Automarket.lv Website offers spare parts, batteries, car accessories, car electronics and tools for passenger cars and light commercial vehicles, hereinafter referred to as "Goods".
5.2 Automarket.lv provides true and complete information about the technical characteristics of the Goods and, where possible, information about the car models for which the Goods are suitable. If you have any questions about the suitability of the Goods for a particular car model, please contact Automarket.lv before placing your order.
5.3 Automarket.lv provides as accurate information as possible about the products available on the Website, but Automarket.lv cannot guarantee that the information relating to the Goods fully describes the product.
5.4 All Goods purchased on the Website are covered by the manufacturer's warranty which is stated in relation to the particular Goods, i.e. the warranty provider, term, scope and conditions. Notwithstanding the manufacturer's warranty, the Customer, as a consumer, has the statutory right to make a claim for nonconforming Goods within 24 (twenty-four) months from the date of delivery of the Goods.
5.5 In order to exercise the warranty right, the consumer shall fill in the Goods Return Form attached to each purchase and deliver it together with the Goods to the Automarket.lv office at the address A.Deglava iela 45, Riga during office opening hours, send it by post to the Automarket.lv office and send the Goods without delay to the manufacturer for warranty case verification. If the manufacturer of the Goods confirms that the Goods do not meet the quality standards, Automarket.lv will refund your money for the purchased Goods. If the manufacturer of the Goods does not confirm that the Goods do not meet the quality standards, automarket.lv will provide you with a reasoned explanation of the reasons.
6. Pricing policy
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6.1 All prices on the Website are quoted in Euro (EUR). All prices are inclusive of VAT or other taxes and duties where applicable. Depending on the delivery method chosen, the amount of the order and the delivery address, automarket.lv may apply a delivery charge to the order, which will be clearly indicated before payment is confirmed and included in the order price.
6.2 automarket.lv will specify the final price of the Goods, including taxes and duties and delivery or postage costs, before the Distance Contract is concluded. If automarket.lv is unable to calculate the delivery or postage costs in advance, automarket.lv will inform the Customer accordingly.
6.3 If automarket.lv determines that the price stated in the order differs from the price then displayed on the Website, automarket.lv will contact the Customer and offer the Customer the opportunity to cancel the order. If automarket.lv is unable to contact the customer, the order will be deemed cancelled and automarket.lv will refund to the customer all payments made for the relevant order.
7. Payment
Information on the payment methods and procedures is available in the Payment section of the Website.8. Delivery procedure
8.1 Information on the methods, procedures and costs of receiving or delivering orders can be found in the Delivery Terms section of the Website. Information on the availability of the Goods and the collection or delivery times can be obtained from the description of each Good.
8.2 By placing an order, the Customer agrees that Automarket.lv shall prepare an invoice electronically and that it shall be valid without signature. Automarket.lv may provide a printed delivery note if the Customer gives prior notice by email to: market@inbox.lv.
8.3 When placing an order, the customer shall have access to information on the possible date of receipt or delivery of the goods, which is indicated taking into account the average processing and delivery time of orders. By placing an order, the Customer is informed and agrees that the collection or delivery times indicated by Automarket.lv are for information purposes only and may differ from the actual collection or delivery times.
9. Right of withdrawal
9.1 The Customer shall have the right to withdraw from the Distance Contract within 14 (fourteen) days after receipt of the Goods without giving any reason. For the right of withdrawal to be complied with, it shall be sufficient if the notice of exercise of the right of withdrawal is sent before the expiry of the right of withdrawal.
9.2 In order to exercise the right of withdrawal, the Customer must inform Automarket.lv of the decision to withdraw from the Distance Contract by an unequivocal notice. The notice of exercise of the right of withdrawal may be sent to the following e-mail address: market@inbox.lv . To notify the exercise of the right of withdrawal, the customer may use the model withdrawal form attached to each order.
9.3 After notification of the exercise of the right of withdrawal, the Customer shall immediately and in any event not later than 14 (fourteen) days from the date on which the Customer notifies Automarket.lv of its decision to withdraw from the Distance Contract, return the Goods by delivering them to the Automarket.lv office at , Automarket.lv office during office hours, by post to the Automarket.lv office To agree on another method of returning the Goods, please contact Automarket.lv.
9.4 If the Customer withdraws from the Distance Contract, Automarket.lv shall refund the payments received from the Customer, including the cost of one delivery, without undue delay and in any case not later than 14 (fourteen) days from the date on which the Customer has informed Automarket.lv of the decision to withdraw from the Distance Contract. Automarket.lv will refund the money using the same means of payment used by the customer in the transaction, unless otherwise requested by the customer. In any event, Automarket.lv will not charge an additional fee for the refund. Automarket.lv may withhold the refund until Automarket.lv has received the Goods back.
9.5 The Customer shall be liable for diminution in value of the Goods if the Good(s) have been used for purposes other than to establish the nature, characteristics and performance of those Goods. If Automarket.lv determines that the Goods are used, damaged, dirty, otherwise exploited or show signs of assembly or use, Automarket.lv may refuse to accept the return of the Goods. The Goods must be in their original packaging and not damaged or soiled.
10. Compensation
The Customer undertakes to indemnify, defend and hold Automarket.lv harmless from and against any damage, loss, damage or expense, and to pay the costs of any legal services incurred in connection with any claim, action or proceeding brought by a third party in respect of a breach of the Terms, errors in the Customer's representations or use of the Website by the Customer.11. Dispute resolution
11.1 All disputes relating in any way to the Customer's authorization on the Website or arising in connection with the execution, interpretation or termination of the Distance Agreement shall be settled by mutual negotiation.
11.2 Automarket.lv will respond to any Customer's request in the manner and within the timeframe prescribed by the applicable laws and regulations and will inform about the possible method of claim settlement, dispute resolution or alternative method of claim settlement.
11.3 If the dispute cannot be resolved by negotiation, the customer as a consumer may bring an action in the court of the Republic of Latvia, which is the country of registration of Automarket.lv, or in the court of the customer as a consumer's domicile.
11.4 Automarket.lv may bring an action against the customer as a consumer only in the courts of the Member State in which the customer as a consumer is domiciled.
11.5 Automarket.lv does not limit in any way the right of the customer as a consumer to apply to the Consumer Protection Centre for the protection of his/her rights.
12. Signing documents
When the customer pays for and receives the goods at the Automarket.lv Customer Centre, the relevant transaction documents are issued - a cashier's check and/or a bill of lading, depending on whether the order has been prepaid, the customer's chosen payment method, etc.
In cases where the goods ordered are delivered to the address indicated by the customer, the proof of purchase shall be the delivery note sent to the e-mail address indicated in the order. The person responsible for completing the order and drawing up the dispatch document shall be indicated on the proof of purchase or delivery note. In accordance with these rules, the presence of the name of the person responsible on the document is equivalent to the signature of that person.
In case of return of goods, a credit invoice is issued by Automarket.lv, which is either prepared by the seller and issued to the customer in original or by the warehouse by preparing a credit invoice electronically and sending it to the e-mail address specified in the order. The refund to the customer may be made either in cash (cashier's check) or by bank transfer, depending on the specific situation and the method of payment chosen at the time the order is placed.
13. General rules
13.1 The Customer agrees that the Terms constitute the entire current agreement between the Customer and Automarket.lv with respect to the use of this Website and its content.
13.2 Automarket.lv has the right to amend and update the Terms at any time by posting the relevant changes on the Website and indicating the date of the last change. Any changes made to the Terms shall come into force immediately upon their publication. The Customer agrees that by continuing to use the Website after such changes have been made, the Customer hereby confirms its acceptance of all changes. Automarket.lv reserves the right to cancel or revoke any rights granted by the Terms. The Customer shall comply with any such revocation or modification from the time it is made, including, if necessary, by ceasing to use the Website in any way.
13.3 Nothing in these Terms shall be construed as establishing a partnership or other form of joint venture between the Customer and Automarket.lv. Where Automarket.lv is unable to enforce compliance by the Customer with the Terms, this shall not affect Automarket.lv's right to require compliance with the Terms before or thereafter. If any provision of the Terms is unenforceable or invalid under applicable law, or is declared unenforceable or invalid by a decision of a competent authority or a court order, this shall not affect the validity or enforceability of the Terms as a whole. Instead, the Conditions shall, to the extent possible, be amended in accordance with applicable law so as to reflect the full intent of the original intention under the original Conditions.